About

Productivity needs to be at it’s highest, while Employee Engagement is at an all time low.  This perfect storm is preventing organizations from getting the performance they need from their employees.  Two things need to take place:

  1. Management needs to eliminate the GarbageFactor™ from the workplace
  2. Employees need the skills to deal with the GarbageFactor™ that can’t be managed

Organizations that are ready to commit to Employee Engagement need Marian Madonia to guide them.  Marian is the guru behind the GarbageFactor™ (the management, team, & customer service behaviors which inhibit Employee Engagement).  She is a talented writer (check out her blog at http://garbagefactor.com), and has been an author, consultant, and speaker on Employee Engagement since 1984.  Marian is at the forefront of the Employee Engagement industry and brings knowledge, insight, and humor to every presentation. In addition to the knowledge Marian brings to clients, she is also a third generation storyteller.  Teams who get to hear her speak have as much fun listening to the stories as she has telling them.  The universal benefit of stories is they are memorable.  The lessons can be easily recalled, implemented, and retold and taught to others.  She presents with both heart and wisdom and is refreshingly real.  Marian is the same in the front of the room as when you meet her after hours.  Marian is a Certified Speaking Professional (CSP).  The CSP designation is an earned designation of the National Speakers Association and the International Federation for Professional Speakers.  Out of thousands of members worldwide, fewer than 10 percent hold the CSP.  Marian is the only woman in Kansas City to hold the CSP.  Marian is author of “No More Garbage: 90 Ways to Deal with Change, Challenges, and Chaos” and co-author of “Fantastic Customer Service Inside and Out.”  She is currently writing her third book “The GarbageFactor™: The Dirty Truth about Employee Engagement.”

Office: 816-268-3393

Email: info@marianmadonia.com

The GarbageFactor™ Guru

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